Terms Of Service

Accepting these terms

These Terms of Service (the “Terms”) are an agreement between you and GTA TV Wall Mounting (“GTA TV Wall Mounting”, “we”, “us”, “our”), and they apply to your use of the website at gtatvwallmounting.ca and www.gtatvwallmounting.ca (the “Site”).

By visiting, browsing or otherwise using the Site, you agree to these Terms. If you don’t agree with them, please don’t use the Site. That’s the whole deal — there’s no account to create and nothing to sign.

We have a few other documents, and each one wins in its own lane. If something here conflicts with one of them, that document governs for the subject it covers:

• Privacy Policy — how we handle your personal information. It governs anything to do with personal information.
• Service Agreement — the terms for the actual installation work we do at your home or business. It governs scope of work, our workmanship warranty, on-site liability and payment for services.
• Cancellation Policy — what happens when an appointment changes or gets cancelled.

Who can use this site

You can use the Site if you’re old enough to enter into a binding contract where you live (in Ontario, that’s 18) and you’re not barred from doing so under any applicable law. If you’re under that age, please use the Site with a parent or guardian, and don’t send us any personal information.

If you’re using the Site on behalf of a company, condo board, property manager or any other organisation, you’re confirming you have the authority to accept these Terms on its behalf, and “you” means both you and that organisation.

The Site is aimed at people and businesses in Ontario, and specifically the Greater Toronto Area. We don’t claim the Site or its content is appropriate or available anywhere else. If you use it from somewhere else, that’s on you, and you’re responsible for complying with your own local laws.

Changes to these terms

We can update these Terms from time to time — when the Site changes, when what we offer changes, or when the law changes. When we do, we’ll post the updated version on this page and change the “Last updated” date at the top. That posting is the notice.

The version posted here at the time you use the Site is the version that applies to that use. If you keep using the Site after we’ve posted an update, you’re accepting the updated Terms. If you don’t accept them, stop using the Site.

Changes here don’t rewrite a booking you’ve already made. The terms of any installation work already agreed with you are governed by the Service Agreement in effect when you booked, not by a later update to this page.

What this website does and doesn’t do

The Site is an information and marketing website. It describes our services, shows photos of work we’ve done, lists the areas we cover, and gives you ways to get in touch. That’s it.

To be specific about what the Site is not:

• There are no user accounts, logins or profiles.
• There’s no shopping cart, checkout or online payment processing. Nothing on the Site takes your money.
• There’s no comment section, review submission or public posting feature.
• There’s no file upload or customer portal.

If a page on the Site ever asks you for a credit card number or a password, it isn’t us. Close the tab and let us know.

Getting a job booked happens the old-fashioned way: by phone, by email, or by sending us a message through the contact form. Nothing on the Site is a binding offer that you can accept by clicking. A booking only exists once we’ve confirmed it with you directly, and the work itself is governed by the Service Agreement.

What you may do with this site

We give you a limited, personal, non-exclusive, non-transferable, revocable licence to view the Site and to print or download portions of it for your own personal, non-commercial use — for example, saving a page to compare options, or printing a service description to talk it over with someone at home.

That’s the entire licence. Nothing on the Site transfers ownership of anything to you, and nothing here should be read as granting you any other right or licence, whether by implication, estoppel or otherwise. Anything beyond personal, non-commercial use — copying, redistributing, re-transmitting or republishing material from the Site — needs our express written consent first.

What you may not do

When you use the Site, you agree not to:

• Scrape, crawl, spider, index or copy the Site or any part of it using any automated means, except that ordinary indexing by a public search engine that respects our robots.txt file is fine.
• Harvest, extract or collect email addresses, phone numbers, photographs, text, pricing or any other content or data from the Site, whether manually or automatically, for any purpose we haven’t agreed to in writing — including for marketing lists, directories, competitor price monitoring, or building or training any dataset, model or machine-learning system.
• Reverse engineer, decompile, disassemble or otherwise attempt to derive the source code or underlying structure of any part of the Site.
• Interfere with the Site or the servers and networks behind it — no denial-of-service attempts, no floods of requests, no probing, scanning or testing our security, and no viruses, worms, or other malicious code.
• Get around, disable or defeat any security, access-control or usage-limiting feature of the Site, or access any part of it you weren’t meant to reach.
• Use the Site for anything unlawful, or to harass, defame, threaten or defraud anyone.
• Misrepresent who you are or who you’re with — impersonating a person or business, claiming a connection to GTA TV Wall Mounting that doesn’t exist, or entering someone else’s details on our contact form.
• Use the Site’s contact form or our published contact details to send us unsolicited commercial email, spam or bulk solicitations.
• Frame, mirror or embed the Site or any of its pages in another website, or present our content in a way that suggests someone else made it.
• Remove, obscure or alter any copyright, trademark or other proprietary notice on the Site or on anything you download from it.

If you breach this section, your licence under section 5 ends immediately, and we may block your access to the Site without notice. We also reserve every other right and remedy available to us.

Our content, photos and brand

Everything on the Site — the text, page layouts, graphics, icons, logo, video, the arrangement and selection of it all, and above all the photography — is owned by us or used by us under licence, and it is protected under the Copyright Act (Canada) and other applicable laws.

The photos matter here more than most sites, so we’ll be blunt about them. The gallery and project pages are not stock images. They’re photographs of real installations our own technicians did, in real homes and real businesses, shot by us or for us. They are our most-copied asset and they’re the thing we defend most readily. You may not copy, download, republish, crop, re-caption or reuse any photograph from the Site — including in a portfolio, a marketplace or directory listing, a social post, an ad, or a competing website — without our express written consent.

“GTA TV Wall Mounting”, our logo, and any other name, mark or slogan we use on the Site are our trade-marks. Nothing on the Site gives you any right to use them, and you may not use them in a way that’s likely to cause confusion about who you are or who you’re associated with.

In short: personal, non-commercial use of what’s on this site is fine; anything else needs our written consent.

Copyright complaints

If you believe something on the Site infringes your copyright, tell us and we’ll look into it. Send a notice to the contact details in section 22 that identifies you and how to reach you, identifies the work you say is infringed, gives the specific URL or location of the material on the Site, and states why you believe it infringes.

We handle these under Canadian law — the notice-and-notice regime in the Copyright Act (Canada). We are a Canadian business operating a Canadian website, and we do not operate a United States DMCA takedown or designated-agent process. Please don’t send us a DMCA notice and expect a DMCA outcome.

What you send us

When you get in touch — through the contact form on the Site, by email, or by phone — you’ll usually send us your name, your email address, your phone number and a description of the job. Plenty of people also send photos of the wall, the fireplace, the TV or the room. We’ll call all of that your “Submission”.

By sending us a Submission, you confirm that it’s accurate, that it’s yours to send, and that sending it doesn’t infringe anyone’s rights or breach anyone’s privacy. Don’t send us anyone else’s personal information without their say-so.

You give us a non-exclusive, royalty-free, worldwide licence to use, store, copy and adapt your Submission for the purpose of responding to you, preparing a quote, and carrying out and supporting any work you book. We won’t use photos you send us in our marketing without asking you first.

Nothing you send us is treated as confidential unless we’ve agreed to that in writing, so please don’t send us anything sensitive, confidential or proprietary through the Site. If you send us an unsolicited idea, suggestion or feedback about our business, we’re free to use it without owing you anything for it.

How we handle the personal information inside a Submission — what we collect, how we store it, how long we keep it — is set out in our Privacy Policy, which governs on that subject.

Prices and quotes shown here

Some pages on the Site show prices and price ranges — for instance, typical cost ranges for different mount types. Read those as estimates and typical ranges, not as offers and not as quotes for your job. They are there to give you a sense of scale before you call.

What a job actually costs depends on things we can’t see from a web page: wall type and construction, TV size and weight, the bracket, how much wire concealment you want, stud and outlet locations, ceiling height, access and parking, and how many pieces are involved. A price becomes binding only when we give you a quote for your specific job and you accept it. Until then, no number on this Site commits either of us.

Prices shown are in Canadian dollars, and we can change them at any time without notice. A price shown on the Site does not apply retroactively to work already quoted or already done.

Payment for installation work — deposits, methods, timing — is dealt with in the Service Agreement, not here. The Site itself does not process payments of any kind.

Accuracy, and why our guides aren’t advice

We try to keep the Site accurate and current, and we still get it wrong sometimes. Content on the Site is provided on an “as is” basis. It may contain errors, omissions or typographical mistakes, it may become out of date, and we may change, correct or remove any of it at any time without notice. We don’t promise that anything on the Site is complete, current or error-free.

That goes double for the guides, blog posts, how-tos and tips on the Site. Those are general information, published for a general audience. They are not professional advice about your specific wall, TV, bracket, wiring, fireplace or building, and they can’t be, because we haven’t seen any of it.

Mounting a TV involves weight on a structure, and sometimes electrical and low-voltage work. Getting it wrong can damage your property or hurt someone. Don’t rely on anything you read here to do structural, electrical or in-wall work yourself — get a qualified professional to look at your actual situation. To the extent permitted by law, we’re not liable for what happens if you rely on the Site’s general content instead.

Links and third-party content

The Site links out to places we don’t control — our HomeStars profile, Google Maps, and our profiles on YouTube, Facebook, Instagram, X (Twitter), LinkedIn, Yelp and YellowPages, plus the occasional link to another business or a reference source in a project page or article. Some pages also embed third-party content, such as a Google Maps view on our contact page.

Those sites and services aren’t ours. We don’t control them, we don’t endorse everything on them just by linking, and we’re not responsible for their content, availability, accuracy, practices or the products and services they offer. When you follow a link off this Site, you’re on their turf: their terms and their privacy policy apply, not ours, and you should read them.

Reviews and ratings hosted on third-party platforms belong to those platforms and to the people who wrote them. We don’t control what they say or whether they stay up.

This is consistent with our Privacy Policy, which likewise does not apply to sites we link to.

The website is provided “as is”

This section is about the website. It has nothing to do with the quality of our installation work or the warranty on it — that lives in the Service Agreement, and nothing here cuts it down.

To the fullest extent permitted by law, the Site and everything on it are provided “as is” and “as available”, without any representation, warranty or condition of any kind, whether express, implied or statutory. We specifically don’t warrant that:

• the Site will be available, uninterrupted, timely or error-free;
• defects will be corrected;
• the Site or the servers behind it are free of viruses or other harmful components;
• the content on the Site is accurate, complete, current or reliable; or
• the Site will meet your requirements or work with your device, browser or connection.

You’re responsible for your own device and connection, including your own virus protection and backups. We may change, suspend or discontinue any part of the Site at any time without notice.

All of this is subject to section 15 — there are rights we can’t exclude, and we aren’t trying to.

Limitation of liability for site use

Again: this section is about using the website. Liability connected to the physical installation work is dealt with in the Service Agreement, and this section doesn’t limit or replace anything there.

To the fullest extent permitted by law, GTA TV Wall Mounting and its owners, employees, contractors and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, business or goodwill, arising out of or connected to your use of — or inability to use — the Site, whether the claim is framed in contract, tort (including negligence), statute or otherwise, and even if we were told such damages were possible.

To the fullest extent permitted by law, our total aggregate liability for all claims arising out of or connected to your use of the Site is limited to the greater of (a) the total amount you have paid us for access to the Site, which is nil, and (b) one hundred Canadian dollars (CAD $100).

Nothing in this section limits liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence, and nothing in it limits any liability that cannot lawfully be limited. See section 15.

Your rights under Ontario consumer law

If you think we’ve got something wrong, the fastest route is usually to just tell us — see section 22.

Indemnity

You agree to indemnify and hold harmless GTA TV Wall Mounting and its owners, employees and contractors from any claim, demand, loss, liability, cost or expense (including reasonable legal fees) arising out of or connected to:

• your breach of these Terms;
• your misuse of the Site, including anything in section 6;
• a Submission you send us, including any claim that it infringes someone’s rights; or
• your violation of any law or of anyone else’s rights through your use of the Site.

We’ll let you know about any claim we’re seeking indemnity for, and we may take over the defence and control of it ourselves, at your expense, in which case you’ll cooperate with us. You won’t settle any claim in a way that puts an obligation or an admission on us without our written consent.

This section is subject to section 15 and applies only to the extent the law permits.

Privacy

What we collect, why we collect it and what we do with it is set out in our Privacy Policy. It’s part of these Terms by reference, and on anything to do with personal information, it governs.

The installation work itself

These Terms cover the website. They don’t cover the job.

Scope of work, what we will and won’t do on site, our one-year material and workmanship warranty, our liability insurance, site conditions, customer-supplied brackets and equipment, property damage, and payment for services are all dealt with in the Service Agreement. That agreement governs the installation relationship, and where it and these Terms overlap, it wins on anything to do with the work.

Cancelling or rescheduling

If your plans change, our Cancellation Policy sets out the notice we ask for and how rebooking works after a cancellation. Nothing on this page changes it.

Governing law and where disputes go

These Terms, and any dispute or claim arising out of or connected to them or to your use of the Site (including non-contractual disputes and claims), are governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules.

You and we agree to submit to the exclusive jurisdiction of the courts of the Province of Ontario for any dispute arising out of or connected to these Terms or the Site. Nothing in this section limits any right you have under section 15, including any right under the Consumer Protection Act, 2002 (Ontario) to bring an action in Ontario.

General terms

Severability. If any part of these Terms is found to be invalid, unlawful or unenforceable, that part is severed or read down to the minimum extent necessary, and the rest of these Terms stays in full force.

Entire agreement. These Terms, together with the Privacy Policy, the Service Agreement and the Cancellation Policy, are the entire agreement between you and us about your use of the Site, and they replace anything said or written about that subject beforehand.

No waiver. If we don’t enforce a right or provision of these Terms, that isn’t a waiver of it. A waiver only counts if we give it in writing, and it applies only to the specific instance it’s given for.

Assignment. We may assign or transfer these Terms, in whole or in part, to an affiliate or to a successor in connection with a merger, reorganisation or sale of our business. You may not assign or transfer these Terms or any of your rights under them without our written consent. Any attempt to do so is void.

Survival. Sections 6 through 8 and 13 through 21 survive any termination of your use of the Site.

No third-party beneficiaries. These Terms are between you and us. Nobody else gets rights under them, except that our owners, employees and contractors may rely on sections 13, 14 and 16.

Headings and language. Section headings are for convenience and don’t affect interpretation. The Site and these Terms are published in English, and the English version governs.

Force majeure. We’re not liable for any failure or delay in making the Site available that’s caused by something outside our reasonable control — including hosting or network failures, power outages, cyberattacks, severe weather, or acts of government.

How to reach us

Questions about these Terms, copyright complaints under section 8, or any formal notice under this agreement can go to us here:

A notice you send us takes effect when we actually receive it. A notice we send you takes effect when we email it to the address you gave us, or when we post it on this page — whichever applies.